Frequently Asked Questions

Find answers to common questions about our service and auto repair in general.

How do I find a mechanic in my city?

Simply select your city from the dropdown menu on our homepage or click on your city in the 'Major Cities' section. You'll be able to browse through verified mechanics in your area, compare their services, and read reviews.

How do mechanics get listed on MyTrustedMechanic.com?

Auto repair shops can apply to be listed on our platform through the 'Feature Your Business' page. We verify their credentials and licenses before listing them to ensure quality service for our users.

What should I look for when choosing a mechanic?

Consider the following factors: certification and licensing, experience with your vehicle make/model, customer reviews and ratings, pricing transparency, warranty offerings, and convenience of location. Our platform provides this information to help you make an informed decision.

Are the prices listed for services fixed?

Prices shown are typically starting prices or estimates. Final costs may vary depending on your specific vehicle, the extent of repairs needed, and parts required. We encourage mechanics to provide transparent pricing information.

What cities do you currently serve?

We are currently active in Edmonton, with plans to expand to Calgary, Toronto, and Vancouver soon. We're continuously growing our network to serve more Canadian cities.

How can I contact a mechanic?

Each mechanic's profile includes their contact information (phone and email). You can reach out to them directly through these channels to discuss your vehicle's needs or schedule an appointment.

What if I have a complaint about a mechanic?

If you experience any issues with a listed mechanic, please contact us immediately through our Contact page. We take all feedback seriously and will investigate any concerns to maintain the quality of our platform.

Do you offer emergency mechanic services?

While we don't directly provide emergency services, many mechanics in our network offer emergency or after-hours services. Check their profiles for availability and emergency contact information.

How often should I service my vehicle?

Regular maintenance intervals vary by vehicle make, model, and usage. Generally, it's recommended to follow your vehicle manufacturer's maintenance schedule, which can typically be found in your owner's manual. Basic maintenance like oil changes are usually needed every 5,000-7,500 kilometers.

Can I book appointments online?

Booking capabilities vary by mechanic. Some offer online booking through their individual profile pages, while others prefer direct phone or email contact for scheduling appointments.

Still have questions? We're here to help!